Terms and Conditions

1. Overview of Services

Ayapp is a moderated video-on-demand platform that provides users with access to curated digital video content. Users may purchase prepaid credits to unlock and stream specific content on demand.

Ayapp operates as a curated content platform, not an open marketplace. All content is reviewed and approved prior to publication.

2. Eligibility

• You must be at least 18 years old to use the Service.
• By using Ayapp, you represent and warrant that you meet this requirement.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, current, and complete information.
• You are responsible for all activity under your account.
• We reserve the right to suspend or terminate accounts at our discretion, including for violations of these Terms.

4. Payments, Billing, and Credits

4.1 Credit Purchases

• Users may purchase prepaid credits to access digital content.
• Credits are non-transferable, non-refundable (except where required by law), and have no cash value.
• Credits may only be used within the Ayapp platform.

4.2 Pricing

• Prices for credits and content may change at any time.
• Applicable taxes may be added at checkout.

4.3 Refund Policy

• Due to the nature of digital content, all purchases are generally final.
• Refunds may be granted at our sole discretion or where required under applicable consumer protection laws.
• If you experience technical issues preventing access to purchased content, you must contact support promptly.

4.4 Payment Processing

• Payments are processed through third-party payment providers.
• By making a purchase, you agree to their terms and conditions.

5. Content Access and Usage

• Credits grant access to specific digital video content.
• Content is licensed, not sold.
• Access is for personal, non-commercial use only.

You agree not to:

• Copy, reproduce, distribute, or publicly display content
• Record or download content outside permitted features
• Share access with others

6. Content Moderation and Compliance

• All content is subject to review before publication.
• Ayapp enforces strict content guidelines.

The following content is strictly prohibited:

• Adult or sexually explicit material
• Illegal or harmful content
• Content that violates intellectual property rights

We reserve the right to remove content or restrict access at any time.

7. Prohibited Conduct

You agree not to:

• Use the platform for unlawful purposes
• Attempt to bypass payment systems
• Interfere with platform security or operations
• Upload or distribute prohibited content
• Attempt unauthorized access to accounts or systems

8. Intellectual Property

• All platform technology, branding, and design are owned by or licensed to Ayapp.
• Content available on the platform is protected by intellectual property laws.
• No rights are granted except as explicitly stated in these Terms.

9. Third-Party Services

The Service may rely on third-party providers (including payment processors). We are not responsible for the performance or policies of third-party services.

10. Suspension and Termination

We may suspend or terminate your access:

• If you violate these Terms
• If required by law or regulatory obligation
• To protect platform integrity or users

Upon termination, your access to content and credits may be revoked without refund, subject to applicable law.

11. Disclaimers

• The Service is provided on an "as is" and "as available" basis.
• We do not guarantee uninterrupted, secure, or error-free operation.
• We make no warranties regarding content availability or quality.

12. Limitation of Liability

To the maximum extent permitted by law:

• Ayapp shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you in the past 12 months

13. Chargebacks and Disputes

• You agree to contact us before initiating a chargeback.
• Fraudulent or abusive chargebacks may result in account suspension.
• We reserve the right to dispute any chargeback we believe is invalid.

14. Changes to the Service

We may modify or discontinue any part of the Service at any time without liability.

15. Changes to Terms

We may update these Terms periodically. Continued use of the Service constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].

17. Contact Information

For support or inquiries, contact: [Insert Email Address]

18. Entire Agreement

These Terms constitute the entire agreement between you and Ayapp regarding the Service and supersede any prior agreements.